Google My Business now officially called Google Business Profile (GBP) — is one of the most important tools for local SEO today. Whether you’re a small business owner in New York, a service provider in London, or a shop in Chicago, a well-optimized GBP helps you get found on Google Search and Google Maps by customers actively looking for services like yours.
In this guide, you’ll learn what Google My Business is, how to set it up correctly, and how to optimize it to rank higher locally — using current best practices that align with search algorithms and AI-driven local intent.
What Is Google My Business (Google Business Profile)?
Google Business Profile (GBP) is a free business listing tool from Google. It lets you control what potential customers see when they search for your business or services on Google Search and Maps. It includes:
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Your business name and categories
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Hours and contact information
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Photos and posts
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Reviews and ratings
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Services and products
With a complete and optimized GBP, your business is more likely to appear in the Local Pack — the top-ranked local search results shown above organic listings.
Why Google My Business Matters for Local Search
Local searches are intent-rich: people search with terms like “best pizza near me” or “plumber in Manchester” when they want to act now. A fully optimized GBP helps you:
✔ Boost visibility on Google Maps
✔ Increase clicks to your website
✔ Get more calls and direction requests
✔ Build trust via reviews
✔ Improve local rankings
Local SEO today prioritizes relevance, accuracy, and activity — and your GBP is central to all three.
Step-By-Step: How to Set Up Your Google My Business Profile
1. Claim or Create Your Profile
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Search your business name on Google.
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Click “Own this business?” to claim an existing profile.
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Or go to the Google Business Profile dashboard and create a new listing if one doesn’t exist.
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Follow the verification prompts (phone, text, email, postcard, or video).
Getting verified is essential before Google will show your listing to potential customers.
How to Optimize Your Google My Business Listing (Local SEO)
1. Ensure Business Information Is Complete & Accurate
Your Name, Address, and Phone Number (NAP) should match exactly across your GBP, website, and directories. Consistency helps Google trust your profile and avoids confusion for users.
2. Select the Right Categories
Choosing the correct primary category tells Google what your business is — and secondary categories help refine that signal.
Examples:
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“Coffee Shop” (Primary)
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“Bakery,” “Café” (Secondary)
This increases your chance of showing up in discovery searches — where users search for services, not just your business name.
3. Write a Powerful Business Description
Your description should be both keyword-rich and customer-focused. Include what you do, where you serve customers, and why you’re different — but keep it natural. Avoid keyword stuffing.
Good example:
“We provide expert digital marketing and SEO services to small businesses across the USA and UK — helping them get found online and grow revenue.”
4. Add Services & Products
List all your core services or products with clear names and descriptions. This helps your GBP appear in more relevant search queries and improves ranking signals.
5. Upload High-Quality Photos & Videos
Photos boost engagement dramatically. Listings with images get more clicks and direction requests. Include:
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Exterior and interior shots
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Product and service examples
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Team photos
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Before-and-after images
Update regularly to signal activity.
6. Use GBP Posts to Drive Engagement
Google Business Profile posts work like mini-updates you can publish directly in your listing. You can post:
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Promotions and offers
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Product updates
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Events
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Seasonal messages
Regular posts help your profile stay fresh and relevant for Google and customers.
7. Get & Respond to Reviews
Reviews are a major trust and ranking signal:
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Encourage satisfied customers to leave reviews
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Reply to all feedback — positive or negative
A business that engages with reviews shows expertise and care, which both users and search algorithms value.
Pro tip: When responding, include natural variations of your services and location keywords.
8. Complete the Q&A Section
Don’t leave Questions & Answers blank. Seed your own questions and answer them with useful information and local keywords to help Google index more relevant terms about your business.
9. Track Insights & Adjust
Use the built-in Google My Business Insights dashboard to monitor how people find and interact with your listing:
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How customers find you (search terms)
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Actions taken (calls, website clicks)
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Photo views
Use that data to refine your descriptions, posts, and services over time.
Google My Business SEO Best Practices (Summary)
✔ Fill out every profile field
✔ Choose accurate categories
✔ Use localized keywords naturally
✔ Add photos & posts regularly
✔ Encourage and respond to reviews
✔ Monitor insights and iterate
These actions signal relevance, consistency, and activity to Google’s algorithm — improving your local search visibility.
Final Thoughts
Optimizing your Google My Business profile isn’t a one-time task — it’s an ongoing local SEO strategy that directly influences your visibility, reputation, and revenue. A strong, active profile increases your chances of showing up at the top of local searches in both the USA and the UK.
If you want, I can help with keyword research for your specific business, GBP post templates, or a local SEO checklist tailored to your city and industry. Just ask!






